Quality Engineering and Management
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Quality Engineering and Management Syllabus — Unit-wise Content
The official GTU curriculum for Quality Engineering and Management (subject code 3172507) as prescribed for Production · Semester 7 divides the course into 5 units, covering 31 listed topics. The unit-wise breakdown below is read from the GTU syllabus document for this subject code, so you can check what the course actually covers before deciding which papers to attempt.
Download the official syllabus PDF (3172507)Unit 1 Introduction Quality Management
- Indian Companies Monopolize the Deming Awards in 2003
- Quality Management- A conceptual frame work
- Strategic Quality Management
Unit 2 Quality Standards and Business Excellence Models
- Quality system Standards
- Bureau of Indian Standards
- Agmark Grading and standardization
- Quality council of India
- International Organization for Standardization
- Conformance to Specifications
- Quality Assurance
- Quality Circles
- Quality audits
- Customer Operations Performance Centre (COPC) 2000
Unit 3 Total Quality Management (TQM)
- Edwards Deming’s Contribution to TQM, Juran’s Contribution to TQM, Crosby’s contribution to TQM, Ishikawa’s contribution to TQM, Comparing the Quality Gurus
- Total Productive Maintenance (TPM)
Unit 4 Service quality management and Cost of Quality
- Products and services
- Classification of services
- Service Quality
- Measuring Service Quality
- Prevention costs
- Appraisal Costs
- Internal and External failure costs
- Cost of quality models
- India’s Quality Journey so far, Quality management in India
- Quality related priorities of Indian companies
- Case studies
Unit 5 Six sigma and Experimental design
- Meaning of Six sigma
- The seven magnificent Quality tools
- Introduction of experimental design
- Taguchi Method in Experimental Design
- Application of QFD, Case 8 Subject Code: 3172507 w.e.f