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OPERATIONS MANAGEMENT AND
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3351907
Code: 3351907
Credits: 5
Semester 5
Mechatronics
Operations Management And Information Systems
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Operations Management And Information Systems Syllabus — Unit-wise Content
The official GTU curriculum for Operations Management And Information Systems (subject code 3351907) as prescribed for Mechatronics · Semester 5 divides the course into 4 units, covering 30 listed topics. The unit-wise breakdown below is read from the GTU syllabus document for this subject code, so you can check what the course actually covers before deciding which papers to attempt.
Download the official syllabus PDF (3351907)Unit 1 Marketing.
- 2.1. Demand forecasting- Definition, importance, types for new products and established products, and their features and applications.
- 2.2. Time series analysis: features, types (This includes simple average, simple moving average and weighted moving average) and examples.
- 2.3. Market survey-importance and methods.
- 2.4. Marketing channels-types and applications.
- 2.5. Service after sales-importance, need of technical know-how, ways and methods, attitude attributes as service engineer, examples of better sales and service set up.
- 2.6. Concept, need and maintenance of customers’ data by using Customer Operations Management And Information Systems Course Code: 3351907 GTU/ NITTTR Bhopal/14-15 Gujarat State 3 Unit Major Learning Outcomes (in cognitive domain) Topics and Sub-topics (CRM) method / technique. Relationship Management (CRM) method / technique.
Unit 2 Supervision with cost & quality control
- 9000. and other quality systems in current use.
- 3.1. Importance of productivity, quality and cost saving during shop floor and plant supervision.
- 3.2. Qualities of good supervision at shop floor and plant level to optimise 7M resources utilisation.
- 3.3. Quality- Evolution of various quality definitions.
- 3.4. Definitions of quality policy, quality systems, quality management, quality control, (QC) quality circle, quality assurance (QA), and SQC.
- 3.5. Quality circle-concept, methodology and benefits with example.
- 3.6. Philosophical concept, meaning, importance with respect to employee leadership, customer satisfaction, quality, and Total Quality Management (TQM).
- 3.7. Introduction to quality system standards (ISO9000, BS 14000 and current with its area of application.
- 3.8. Quality Function Deployment (QFD)- concept, method to construct house of quality, examples.
- 3.9. Correlation between rejection, rework, cost and quality.
- 3.10. Pareto analysis-concept and examples.
Unit 3 Data base management system.
- 4.1. Data management-concept, need, basic terminology used.
- 4.2. Data base: definition, meaning, importance, approach and architecture.
- 4.3. Objectives of database organizations.
- 4.4. Data models: meaning, relationship and association, drawing schema, bubble chart &tree structure for suitable mechanical engineering application.
- 4.5. Data Base Management System (DBMS) - definition, scope, importance, awareness about current software packages & their features ,
- 4.6. Relational Data Base Management System Operations Management And Information Systems Course Code: 3351907 GTU/ NITTTR Bhopal/14-15 Gujarat State 4 Unit Major Learning Outcomes (in cognitive domain) Topics and Sub-topics (RDBMS) - concept, definition, features and applications.
- 4.7. Preparation steps/ procedure for creating, storing, editing & retrieval of database on latest available database management software package. (MS Access or other in current use).
Unit 4 Information systems.
- 5.1. Role of computers in information systems.
- 5.2. Management Information System (MIS) ; concept, definition, need & applications.
- 5.3. Computer aided information systems :( such as inventory records, operation schedule, consumables issues, tools issues, inspection and quality control reports, failure frequencies with reasons, efficiency and utility reports, maintenance records, produced power units per day, temperature at certain interval, etc..) : need, importance, design considerations, software selection criteria, examples.
- 5.4. Information communication: - Communication process; computer networks and its types, structures, need and applications, protocols - types, features, applications.
- 5.5. Communication media – types, features, benefits for industrial environment, working (this includes Internet and Intranet, E-mail, etc.).
- 5.6. Basics of Enterprise Resource Planning (ERP)
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