Unit 1 Introduction to Quality

8 lecture hours

• Different Definitions and Dimensions
• Inspection: Need for inspection
• types of inspections
• inspection stages-where and how much to inspect
• organizing for inspection
• Quality Control: Basic objectives
• Product effectiveness & quality of design
• manufacture and performance
• total systems cost
• quality assurance
• benefits from quality assurance on reliability and quality control
• quality control and production relationship in organization structure

Unit 2 Statistical Quality Control

10 lecture hours

• Quality control-its introduction and benefits
• Variation in processes: factors
• process capability & Its analysis
• control charts for variables and attributes
• Establishing & interpreting control charts
• Concept of Acceptance Sampling
• sampling by attributes
• single and double sampling plans
• inspections by samples, AQL, LTPD
• consumers and producer’s risk
• construction and use of operating characteristic curves
• use of standard sampling tables and related IS, sampling by variables
• Continuous sampling plan
• vendor ratings
• Concept of six sigma: Basic Concept
• Advantages and Limitation of all as applicable

Unit 3 Service Quality management and Cost of Quality

7 lecture hours

• Products and services
• Classification of services
• Service Quality
• Measuring Service Quality
• Prevention costs
• Appraisal Costs
• Internal and External failure costs
• Cost of quality models
• India’s Quality Journey so far, Quality management in India
• Quality related priorities of Indian companies
• Case studies

Unit 4 Total Quality Management (TQM)

• Definitions and Principles of Operation
• Tools and Techniques
• such as, Quality Circles
• Total Quality Control (TQC)
• Total Employee Involvement (TEI)
• Problem Solving Process
• Quality Function Deployment (QFD)
• Failure Mode and Effect analysis (FMEA)
• Fault Tree Analysis (FTA)
• 7QC Tools
• PDCA Cycle
• 7 New Quality Improvement Tools
• TQM 10 Program Name: Bachelor of Engineering Level: UG Branch: Mechanical
• Production and Mechatronics Subject Code: BE05000331 Subject Name: Quality and Reliability Engineering Implementation and Limitations
• Basic concept of Concurrent Engineering
• Lean Manufacturing
• Agile Manufacturing, and World Class Manufacturing
• Introduction to JIT production system
• KANBAN system
• JIT and Quality Production
• ISO 14000 and QS 9000: Basic Concepts
• Implantation Barriers

Unit 5 Reliability Engineering

10 lecture hours

• Concepts of Reliability and failure: Reliability
• Failure mechanism
• failure severity and consequences
• Reliability basic functions: Probability density function
• cumulative function and reliability function
• conditional distribution and residual life
• failure rate and cumulative hazard functions
• relation between reliability basic functions
• Life characteristics: Measure of life time
• Dispersion of lifetime
• Skewness and kurtosis of life dispersion
• Reliability of repairable system: Failure repair process
• Reliability measure
• Reliability point process
• Evolution of reliability over Product life cycle: Design reliability
• Inherent reliability
• Reliability at sale
• field reliability